Welcome to Our Listing NG, a platform designed to connect users with real estate services, property listings, and skilled professionals. These Terms and Conditions outline the rules and regulations governing your access to and use of our services, ensuring a safe and efficient experience for all users. By using our platform, you accept these terms in full. Please read them carefully before proceeding.

1. Information We Collect

To provide a seamless and efficient experience, we collect various types of information:

1.1 Personal Information

• Register an account on our platform.
• List anything or search for anything on the app.
• Participate in surveys, promotions, or customer support activities.
• Engage in communication with other users through our platform.

Examples of personal data include:

• Full Name
• Username
• Email Address
• Phone Number
• Payment and account details
• Profile photo and other optional account details

1.2 Non-Personal Information

We also collect non-identifiable information automatically to improve our services:

• Device details: IP address, operating system, device type, and browser type.
• Log data: Date, time, and duration of app usage.
• Usage data: Click patterns, pages viewed, and search queries.

1.3 Location Data

If you enable location services on your device, we may collect location data to provide features like nearby listing searches, targeted suggestions, and personalized recommendations.

1.4 Information from Third Parties

We may receive information about you from third-party services that you use to log in or integrate with our platform, such as Google or Facebook.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• To provide and maintain our platform’s core functionalities, such as listings and service connections.
• To facilitate communication between users, such as landlords and tenants or buyers and sellers.

2.2 Personalization

• To customize your experience by showing relevant listings, services, or content based on your preferences.

2.3 Transactions

• To process payments, generate invoices, and facilitate secure wallet financial transactions.

2.4 Communication

• To send updates, notifications, and promotional offers related to our services.
• To provide customer support and resolve disputes.

2.5 Analytics and Improvements

• To monitor and analyze app performance, identify trends, and improve functionality.
• To enhance security by detecting and preventing fraudulent or unauthorized activities.

2.6 Compliance

• To comply with legal obligations, enforce our terms of use, and protect the rights of our users and company.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following cases:

3.1 With Service Providers

• Payment processors for secure transactions.
• Hosting services to maintain app performance.

3.2 With Other Users

• When interacting with others on the platform, certain information, such as your name or contact details, may be visible to facilitate transactions.

3.3 Legal Requirements

• We may disclose your information when required by law or to protect the safety and rights of our users, employees, or the public.

3.4 Business Transfers

• If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this privacy policy.

4.1 Retention Period

Personal data may be retained for as long as your account is active or for as long as needed to provide you with our services. Non-personal data may be retained indefinitely for analytical purposes.

4.2 Data Deletion

You may request to delete your account and associated data by contacting us or through the settings section of the app.

5. Your Rights and Choices

You have the following rights regarding your personal data:

5.1 Right to Access

You have the right to access the personal data we hold about you and request copies of your data.

5.2 Right to Correct

You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.

5.3 Right to Delete

You can request the deletion of your personal data, subject to certain legal exceptions.

5.4 Right to Object

You can object to the processing of your personal data for certain purposes, such as direct marketing.

6. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6.1 Data Encryption

Sensitive data, such as payment information, is encrypted during transmission to ensure its security.

6.2 Secure Storage

We store personal data in secure databases and take necessary steps to protect it from breaches.

7. International Transfers

Your information may be transferred to and processed in countries outside of your country of residence.

7.1 Data Transfer

By using our platform, you consent to the transfer of your personal information to countries that may have different data protection laws.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience and gather data about usage patterns on our platform.

8.1 Types of Cookies

We may use functional, performance, and targeting cookies, depending on the features you use.

8.2 Managing Cookies

You can control cookies through your browser settings. However, blocking cookies may affect the functionality of our platform.

9. Children’s Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9.1 Parental Consent

If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

10. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

10.1 Notification of Changes

Any updates to the policy will be posted on this page with the effective date noted at the top.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• Email: [email protected]

We appreciate your trust in Our Listing NG and are committed to safeguarding your privacy as you use our platform to manage your property and service needs.